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RumFest / Rum Experience Competition Terms and Conditions

RumFest / Rum Experience Competition Terms and Conditions

These competition terms and conditions (together with any specific rules set out in the competition) are the competition rules (“Rules”) and apply to those competitions detailed in the RumFest Email Newsletters and on our website at RumFest.co.uk or RumExperience.com. You will not be charged a premium rate cost to enter these competitions, unless otherwise expressly stated. By entering a RumFest or Rum Experience competition, entrants agree to be bound by the Rules.

The promoter of the Competitions is The Rum Experience, also known as RumFest.

Each RumFest / Rum Experience Competition Notice will have specific additional applicable terms that will be set out in the specific competition page and are incorporated into the Rules. In the event of differences between these terms and conditions and the RumFest / Rum Experience Competition Notice, the RumFest / Rum Experience Competition Notice shall prevail.

Entry Details

Details of how to enter each RumFest / Rum Experience Competition will be advertised on the RumFest Email Newsletter, webpage or via related social media in which the relevant RumFest / Rum Experience Competition is featured (“Competition Information”) including the closing date and time, any information that must be submitted along with each entry and any premium rate entry costs that may apply.

You may only enter a RumFest / Rum Experience Competition after the opening time and before the closing time for each RumFest / Rum Experience Competition as listed in the Competition Information (“Competition Window”).

Only one entry per person for each RumFest / Rum Experience Competition will be accepted unless implicitly stated in the relevant RumFest / Rum Experience Competition Notice.

The possible routes for entry for each RumFest / Rum Experience Competition will be set out in the Competition Information which may include any (but not necessarily all of) the following:

(i) Email Entry: To enter by Email you should send your message with your entry submission to the address provided in the Competition Information. Your entry must contain all of the following details:
a) The correct name of the specific RumFest / Rum Experience Competition you wish to enter in the subject header;
b) The letter for your answer to that RumFest / Rum Experience Competition (being either A, B or C);
c) Your full name (first name and surname, excluding and nicknames or other given name); and
d) A daytime contact telephone number.
Only 1 entry will be accepted per email.

(iii) Website Entry: If a RumFest / Rum Experience Competition has web entry available you may enter for free via our website at RumFest.co.uk by following the online instructions and completing the relevant competition form. If you do not receive a confirmation message after pressing the submit button on the web form, then you have not been entered into the competition. The RumFest / Rum Experience Competition online entry form may not optimised for use on a mobile so it may be necessary to have access to a desktop computer or laptop to enter the competition online. There is no charge for website entries. By entering via our website you are required to comply with RumFest / Rum Experience Terms of Use.

(iv) Postal Entry: If a RumFest / Rum Experience Competition has postal entry available you must follow the instructions on how to enter provided in the Competition Information. You must ensure your entry is sent on a postcard or on the back of a sealed envelope (no bigger than C5 size) with a 1st or 2nd class stamp. Your entry must be marked with the following details:
a) The correct name of the specific RumFest / Rum Experience Competition you wish to enter;
b) The letter for your answer to that RumFest / Rum Experience Competition (being either A, B or C);
c) Your name; and
d) A daytime contact telephone number.
Only 1 entry will be accepted per postage stamp.

RumFest / Rum Experience reserves the right to disallow entries if it has reasonable grounds to suspect that fraudulent bulk entries have been cast (i.e. more entries than a human being could possibly submit in the time available without the use of software or other devices designed to make automated entries). RumFest / Rum Experience also reserves the right to disqualify entrants or award the prize to another winner if we subsequently discover an entrant has intentionally evaded applicable charges upon entry.

RumFest / Rum Experience is committed to operating fair and consistent competitions. RumFest / Rum Experience is not responsible for nor can it guarantee any entry made via any entry method other than direct entries via the official Email, website and postal entry routes, or where circumstances are outside its control.

Entries cast outside of the Competition Window will not be counted.

At times, due to circumstances which are outside the control of RumFest / Rum Experience such as poor weather, a spike in traffic, high entry volumes or planned or unplanned systems maintenance, you may not be able to register your entry. RumFest / Rum Experience is not liable to entrants who are unable to register an entry for such reasons.

Eligibility

RumFest / Rum Experience Competitions are only open to UK residents-including the Channel Islands and Isle of Man (’UK’). Entrants must be aged 18 years or over. RumFest / Rum Experience reserves the right to disallow entries if they have reasonable grounds to suspect they have been made from outside the UK or from underage entrants.

Employees (or households of employees) of RumFest / Rum Experience or any company involved in a RumFest / Rum Experience Competition including, if relevant, the production company which has made the radio or television programme to which a RumFest / Rum Experience Competition relates, are not eligible to enter the RumFest / Rum Experience Competition. RumFest / Rum Experience reserves the right not to award a prize (and to select an alternative winner) if RumFest / Rum Experience is aware or has reasonable grounds to suspect that a winner is not eligible for these reasons.

By entering a Competition, you hereby warrant that all information submitted by you is true, current and complete. RumFest / Rum Experience reserves the right to verify the eligibility of all entrants and disqualify an entrant for submitting false information.

If you have sent your entry by post it will not be valid and will be not be eligible to win the prize in any of the following circumstances:
a) It is not written on a postcard or the back of a sealed envelope;
b) The name of the specific RumFest / Rum Experience Competition that you wish to enter is not marked on the outside of the postcard or envelope;
c) It is on an envelope or postcard which is larger than C5;
d) It is received after the postal entry route for the relevant RumFest / Rum Experience Competition has closed (as specified in the relevant RumFest / Rum Experience Competition Notice);
e) Any of the required details are incomplete;
f) RumFest / Rum Experience, at its sole discretion, deems that any of the details provided are illegible; or
g) It is not properly stamped.

If RumFest / Rum Experience is unable to understand the information you have provided (i.e. it is illegible or indecipherable) we reserve the right to disqualify your entry. If you provide more than 1 answer in any entry, your entry will be disqualified.

Winner contact and Prize Fulfilment

Winners and runners up will be selected at random by a computer process that produces verifiably random results from all the entries, usually within 7 days of the RumFest / Rum Experience Competition closing. Once selected we will verify the winner (and runners up if the competition specifically stated more than one prize was to be awarded) have answered the question correctly. If they have not an alternative winner/ runner up will be selected. Winners will be contacted by a RumFest / Rum Experience representative who will make reasonable endeavours to contact each winner using the contact details provided at entry within 21 days from selection of the winner(s). For runners up, RumFest / Rum Experience will make reasonable endeavours to contact each runner up using the contact details provided at entry within 7 days from selection of the runners up. Should we be unable to contact the winner(s) or runner up after the relevant time period has lapsed, another winner or runner up may be selected at RumFest / Rum Experience’s discretion. For time critical prizes the windows for contacting winners and runners up may be reduced and this will be specified in the Competition Information and/or on RumFest / Rum Experience Competition Notice.

Prizes are awarded at RumFest / Rum Experience’s discretion and no prizes will be awarded as a result of improper actions by or on behalf of any entrant.

If the prize is a holiday or experience for a winner and their guest(s) the prize must be taken by all such individuals at the same time and once confirmed no elements of the booking can be changed.

In order to claim your prize you may be required to provide official proof of age and/or residency. Failure to provide this in the specified period of time or if we have any doubts as to its validity or authenticity may result in forfeiture of the prize and another winner being selected.

We will not deliver prizes to addresses outside of the UK.

You may only win 1 prize per RumFest / Rum Experience Competition. Major prize winners’ names may be published on the RumFest / Rum Experience website and/or subsequent RumFest Email Newsletter.

If the prize includes foreign travel, the winners and their guests are responsible for ensuring they have valid passports with no restrictions on travel to the winning destination, relevant visa’s and comprehensive travel insurance and to familiarise themselves with local laws and customs, as well as ensuring that all of the people travelling have vaccinations and inoculations as they require in sufficient time to travel on the specified date.

All taxes, insurances, transfers, spending money and other expenses (including meals or personal expenses, upgrades etc.) as the case may be, unless specifically stated, are the sole responsibility of the prize winners and their guest.

Prizes are non-transferable and there is no cash alternative. Prizes are subject to availability and RumFest / Rum Experience reserves the right to substitute prizes of equal or greater value at any time in its sole discretion.

There may be restrictions imposed on when prizes may be redeemed, for example holidays or specific events. These will be detailed on the RumFest / Rum Experience Competition Notice.

We may pass winners details to a third party agency for the purposes of fulfilling prizes. Delivery of some prizes may require you to be at home to accept delivery and this may take place on a weekday.

Winners may be requested to take part in post event promotional activity and RumFest / Rum Experience reserves the right to use the names and contact details of winners, their photographs and audio and/or visual recordings of them in any publicity.

Data Protection

Any personal data relating to entrants will be used solely in accordance with current UK data protection legislation and best practice. Please see RumFest / Rum Experience’s Privacy Policy for further details. Data relating to entrants will be retained by RumFest / Rum Experience for a reasonable period after the RumFest / Rum Experience Competition closes to assist RumFest / Rum Experience to operate competitions in a consistent manner and to deal with any queries.

33. Where a prize involves travel outside of the European Economic Area (EEA), RumFest / Rum Experience, its authorised representatives and /or its authorised sub-contractors may be required to transfer data relating to winners and their guests outside the EEA solely for the purpose of fulfilling the prize. By entering the competition and submitting your information (including any guest information), you agree to this transfer and any storing or processing for these purposes. We will take all steps necessary to ensure your personal data is treated securely and in accordance with the Privacy Policy.

Liability and Jurisdiction

RumFest / Rum Experience, its group companies and sub-contractors do not accept any responsibility whatsoever for any technical failure or malfunction or any other problem in any telephone or mobile network or line, system, server, provider or otherwise which may result in any entry being lost or not properly registered or recorded. To the fullest extent permitted by law, RumFest / Rum Experience hereby excludes all warranties, representations, covenants and liability (whether express or implied) regarding the RumFest / Rum Experience Competition.

RumFest / Rum Experience reserves the right to amend these Terms and Conditions or cancel a RumFest / Rum Experience Competition without prior notice in the event of human error or circumstances beyond our reasonable control. Any changes will be posted on this website and such posting shall be adequate notice to all participants. Please check these Terms and Conditions each time you wish to enter.

These Terms and Conditions (and any matter or dispute of whatever nature connected to these rules) shall be governed and construed in accordance with English Law and the English courts shall have exclusive jurisdiction.

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